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Post by Deleted on Jun 18, 2013 15:29:59 GMT
I have an account on mygeonaute.com as I wanted to see what the device natively worked with. It does look pretty amateurish, I have to be honest. And totally agree that what you connect the device to is as much a part of the product as the GPS receiver. To lose your user settings so often, it must be a dodgy unit. I asked this question of Decathlon customer service a couple of months ago, who forwarded it to their tech team: can the Satcount+ export data (which may or may may not be as much of a pain the a$$ as it sounds) to work with non-Geonaute apps, for example Strava? I never did get an answer... For the GPS tracking it would need to create something like a .gpx file (which I think it will do), but I don't know whether this single file could also carry cadence and HRM info? Perhaps someone else on here may know, or Google? In mygeonaute.com, it seems as though you can export rides as .gpx files, so it may be that you get it into mygeonaute.com then out again and into somewhere more useful... That's my two penneth-worth anyway. i think you are right pernie, on a couple of things decathlon - front end and face to face you cannot fault their service but behind the scenes, the websites associated with them are awful, you rarely get a response and of course you know yourself how bad the geonaute website is Hi Zoltan, had a quick look online, the following may or may not be of interest given you're planning to return it. When connected to your computer, can you browse the Satcount+ for files? What types can you see, if any? There seems to be loads of apps out there (GPSBabel was one that was mentioned a lot) that take in separate files, eg GPS, HRM and cadence records, and merge them for use elsewhere, eg Strava. All sounds like a royal faff though when you want it to just *work*... I doubt Garmin has licensed their .tcx file type out, but if you're lucky to find these files, this has all the info in it already, apparently. I would expect firmware upgrades to improve compatibility to be high on the list at Genonaute HQ, based on your feedback to date.
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Post by zoltansocrates on Jun 18, 2013 15:54:08 GMT
i think you are right pernie, on a couple of things decathlon - front end and face to face you cannot fault their service but behind the scenes, the websites associated with them are awful, you rarely get a response and of course you know yourself how bad the geonaute website is Hi Zoltan, had a quick look online, the following may or may not be of interest given you're planning to return it. When connected to your computer, can you browse the Satcount+ for files? What types can you see, if any? There seems to be loads of apps out there (GPSBabel was one that was mentioned a lot) that take in separate files, eg GPS, HRM and cadence records, and merge them for use elsewhere, eg Strava. All sounds like a royal faff though when you want it to just *work*... I doubt Garmin has licensed their .tcx file type out, but if you're lucky to find these files, this has all the info in it already, apparently. I would expect firmware upgrades to improve compatibility to be high on the list at Genonaute HQ, based on your feedback to date. when i connect the device it shuts down and i get a window appear with .GER files on it, i dont have the means to open from my laptop but i wont download anything to read it as the laptop is firewalled like crazy - company laptop you see i said this to whitey earlier, my computer competence runs as far as being able to rip a file from youtube or pair a device, it took me ages to get to grips with the geonaute as is, im ok at gran turismo and call of duty though so if you need a quick shootey get away driver.....lol i might educate and explore as this seems to be what i need to do honestly i just want to ride, then get home, plug my device in and have the results show up the way they do on the count14 software, ill be honest in saying that i am not interested in posting my rides for all to see, hence likely to garner my address etc there is already chap on here that has cited me as a reason to join this forum but i dont recall him, might have a stalker - never mind...hell never catch me!
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Post by Deleted on Jun 18, 2013 19:50:03 GMT
I guess the key has to be what you can export out of mygeonaute.com into something else, unless you can get used to understanding your rides in terms of equivalent ice creams consumed or how many times up the Eiffel Tower (those familiar with mygeonaute.com will understand)...
You shouldn't need a degree in computer science to make it do something it should be able to do out of the box. Am annoyed on your behalf as I wanted one of these!
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Post by Whitestar1 on Jun 18, 2013 20:21:17 GMT
i think you are right pernie, on a couple of things decathlon - front end and face to face you cannot fault their service but behind the scenes, the websites associated with them are awful, you rarely get a response and of course you know yourself how bad the geonaute website is Hi Zoltan, had a quick look online, the following may or may not be of interest given you're planning to return it. When connected to your computer, can you browse the Satcount+ for files? What types can you see, if any? There seems to be loads of apps out there (GPSBabel was one that was mentioned a lot) that take in separate files, eg GPS, HRM and cadence records, and merge them for use elsewhere, eg Strava. All sounds like a royal faff though when you want it to just *work*... I doubt Garmin has licensed their .tcx file type out, but if you're lucky to find these files, this has all the info in it already, apparently. I would expect firmware upgrades to improve compatibility to be high on the list at Genonaute HQ, based on your feedback to date. As noted any first computer product will have its share of bugs. It's best to wait for version 1.1 or in this case 2.1.
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Post by zoltansocrates on Jun 19, 2013 10:02:37 GMT
geonaute response, they were quick actually, hardly the full issue though
Dear Sir, We noted the anomaly that you backed up: 1. You can't see the widget "Challenge" We apologize for this bug. Our technical teams are working to resolve it. These feature will be operational again shortly. If you ever observe other anomalies, do not hesitate to contact us directly. You help us to improve myGeonaute. Sincerely, Geonaute Team.
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Post by zoltansocrates on Jun 20, 2013 19:56:08 GMT
further update if anyone is interested....
from geonaute, they contacted me to say the bug was now fixed and that I CAN now use the widgets on the online software to customise and make better sense out of their joke of a homepage
delighted by this news i logged straight on.....
and you know the rest
ffs
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Post by Deleted on Jun 20, 2013 20:20:09 GMT
further update if anyone is interested.... from geonaute, they contacted me to say the bug was now fixed and that I CAN now use the widgets on the online software to customise and make better sense out of their joke of a homepage delighted by this news i logged straight on..... and you know the rest ffs *groan*
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Post by Deleted on Jun 20, 2013 21:22:43 GMT
but what is their response on having to put your details in every-time?
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Post by zoltansocrates on Jun 22, 2013 16:03:47 GMT
the unit was returned today with no problems, they agreed it was garbage, they understood that last nights trip to africa and back was, like their unit, complete fantasy
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Post by Deleted on Jun 23, 2013 14:38:32 GMT
Hi all. I just registered so I can comment on this forum. I bought my Satcount+ on June, 1st, and been testing it since. I "new" before buying it that, like any other first version product, most probably it would not be perfect, but I like tampering with hardware and software so I thought it could be fun. It is ... Even so I have to admit that its [software] poor quality has surprised me. Had I been Btwin's man in charge I would had delayed launch for a few weeks/months, until, at the very least, all of its options were operational. For instance, the "back home" option shown on the manual does not work ... and it is because they have not written that part yet ... A nice thing although. I posted a bit on the Btwin forum and as a result the french man in charge and chinese product engineer have both emailed me to reassure that it would not be long before they have most of its bugs ironed out. Good. But I'm not one to wait when I can try for myself so I've been trying to find the way to import and export files from/to the machine. Getting the sessions files from it is easy, and trivial translating 'em to KML or GPX files. I've already done a few using a simple spreadsheet. Writing a program to automate that should not be hard.
Now I'm testing uploading routes. The first [short] try went well (about 1 km). I drew it with Google Earth, exported to a KML file, translated to GER format with Excel, copied it onto the machine memory, and followed it on the road. It worked nicely. I'm going to try again with a longer route as I have some free time. I've suggested to Btwin that if they could free their soft and hard specs this machine could become a perfect platform for the free software community. It could become the first of a kind ... although I doubt that they'll share this opinion. Ok, enough for a first post. Sorry I extended this much. See you on the road.
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Post by zoltansocrates on Jun 23, 2013 15:01:51 GMT
Looks like we've been joined by some marketing dude from the inside
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Post by Deleted on Jun 23, 2013 16:38:36 GMT
Looks like we've been joined by some marketing dude from the inside Since I'm the only one that has recently joinned this forum I take you're referring to me Zoltan. Bit paranoid? ... ... Well, that's not such a bad trait on the net. I wish you were right, but not speaking french that seems a bit unprobable. And, for if I have not made me perfectly clear, my advice for anyone looking for a Satcount GPS is: DO NOT BUY IT How's that for a sales pitch? ...
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Post by Deleted on Jun 23, 2013 17:51:31 GMT
Looks like we've been joined by some marketing dude from the inside Since I'm the only one that has recently joinned this forum I take you're referring to me Zoltan. Bit paranoid? ... ... Well, that's not such a bad trait on the net. I wish you were right, but not speaking french that seems a bit unprobable. And, for if I have not made me perfectly clear, my advice for anyone looking for a Satcount GPS is: DO NOT BUY IT How's that for a sales pitch? ... Hey Miguel, sounds like good info to me. I'm a dabbler like you, although not sure I'd be able to write an Excel script to help me. Really like the idea of Geonaute making device firmware open source, but like you, suspect it will never happen. Keep us up to speed with how you get on.
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Post by chas on Jun 23, 2013 17:57:48 GMT
Thanks for posting Miguel, nice to know it's not beyond hope, but well beyond my capabilities at the moment. I look foreward to future developments and certainly won't be recommending it to customers ( or buying it myself) in the meantime
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Post by zoltansocrates on Jun 23, 2013 18:34:00 GMT
Looks like we've been joined by some marketing dude from the inside Since I'm the only one that has recently joinned this forum I take you're referring to me Zoltan. Bit paranoid? ... ... Well, that's not such a bad trait on the net. I wish you were right, but not speaking french that seems a bit unprobable. And, for if I have not made me perfectly clear, my advice for anyone looking for a Satcount GPS is: DO NOT BUY IT How's that for a sales pitch? ... Aaw no need to be so touchy, if you look at my posts and trouble with youl know it was a kind of in joke, see here at TOC her in straight away I'm sure I got a dodgy one and at he end of the day firmware update will improve it but its no use out of the box ATM Anyway welcome to the forum
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