Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 8, 2015 21:03:02 GMT
Hi Guys,
over the last few days I noticed a very occasional pinging sound when riding the Triban 520 which I have owned for 2 months and covered roughly 700 miles on. I thought it was just the gears and ignored it however it would appear it was the spokes going one by one.
I got a puncture this morning, and when replacing the inner tube i realised the spokes had given out. I also realised the hutchinson equinox tyre had a small hole in it.
upon fitting the back wheel on I realised the rear wheel is very wobbly and defiantly not true. I think most of this has occured this week.
So here is my question; I am a heavy rider so I understood the bike would need more attention than with some of the lighter guys, however is this kind of stuff a warranty issue or related to wear and tear?
I want to get it back on the road asap but dont have the technical know how to repair it myself so I was wondering what my options are......
|
|
|
Post by Radchenister on Jul 8, 2015 21:11:04 GMT
Back to Deca, it is a warranty issue but there's reasonable use etc - if you're heavy, then budget wheels given some beatings through pot holes etc aren't going to deal with too much abuse, but they're used to this sort of issue, so best just consult them.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 8, 2015 21:24:57 GMT
Take it back to Deca. I've just had the same problem with the rear wheel on my Alur. They checked the wheel for damage and trued the original wheel.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 8, 2015 21:30:55 GMT
Take it back to Deca. I've just had the same problem with the rear wheel on my Alur. They checked the wheel for damage and trued the original wheel. Did you have damaged spokes too? Did they charge to fix them? As a more long term solution should I be looking at stronger wheels?
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 8, 2015 21:38:07 GMT
Take it back to Deca. I've just had the same problem with the rear wheel on my Alur. They checked the wheel for damage and trued the original wheel. Did you have damaged spokes too? Did they charge to fix them? As a more long term solution should I be looking at stronger wheels? One of my spokes was really loose. When you spun the wheel the wheel was so out of true that it rubbed against the brake block. They didn't charge however they did say that id hit a pothole! I said I hadn't, which was true, and they excepted that. As for stronger wheels. I've never seen wheels advertised for the larger gentleman. IMO if the standard wheels aren't fit for larger people then they should state that! Contact your branch and explain the problem. I'm sure they'll look after you.
|
|
|
Post by Radchenister on Jul 8, 2015 22:16:32 GMT
Ahem, the base level wheels are just that, OK but not uber robust ... but then wheels are fickle, a bit like guitars in terms of tuning etc. It's obvious if you're big you'll put them under more strain. I've got Fulcrum 5's, Ksyrium and Aksiums here, the Fulcrums are rock solid and exceptional, both the Mavics OK but have been a bit abused so not quite as slick, the base wheels are not so bad but nowhere near the same robustness as the Fulcrums, however, still functional if taken carefully. Bike wheels are tricky things, they can go out of true naturally and if you know how to deal with that, then it's not so bad, although they can get off kilter for all sorts of reasons, perhaps say due to one nipple being clonked by a small hole and then stuck in the wrong position, having been jarred into the rim etc (they're made of brass which is malleable) - which then turns into an imbalanced set of forces that gets worse over time. Chances are you may have roughed them up a bit, even if you don't realise it, or admittedly, they may also have just got off kilter on their own ... but Deca don't quibble, they just sort it ... however, I'm pretty convinced for every genuine wheel issue, there's another guy who perhaps may have come over from MTBing and expects too much from the level of kit, crying foul and stating that they're a perfectly smooth rider who avoids all rough ground, without being wholly honest on how they were really riding, both with themselves and the company. So ... in conclusion, stating that a £20 wheel won't be as bullet proof as a £100 wheel isn't really necessary IMHO, if the company accepts the risks in the lesser specification level and sorts things if there's genuine issues, then there's no gripes.
|
|
|
Post by jondxxx on Jul 9, 2015 6:57:17 GMT
My understanding is that the problem stems from the fact that the nipples rely on the tension in the spokes to keep them tight. As you ride along the spokes are compressed which is the same as reducing the tension. The compression will vary with road surfaces, speed etc. and also with rider weight. If the compression is sufficient then the nipples can work loose leading to out of true wheels and broken spokes. Better quality spokes, nipples and the use of thread sealant should reduce the problem and of course regular maintenance.
|
|
|
Post by Radchenister on Jul 9, 2015 8:45:13 GMT
It's one of the issues, in the 4 rear wheels I've been playing with that have gone a bit off kilter (original ones, two sourced off someone second hand - Ksyrium and Aksium, plus my rear original Aksium) - the issue has started from just one or two badly tensioned spokes but mainly ended up with nipple deformation issues. It appears to me that once nips are having problems, the wheel may never recover. The original rear turned up out of true, I had to sort it from day 1 but to be fair, it remained stable - I used it for a while but then upgraded, shifted them to a mate who used them as commuters in all weather, now back in France on a holiday home bike (still operational). My new Aksium rear was a bit off from very early on in ownership, due to one or two spokes being odd tensions and then played up a lot, needing truing regularly, causing brass nips to get misformed. The whole wheel was never quite right until rebuilt with a new rim (due to wear), using alloy nips, now it's rock solid. The Ksyriums I inherited with known issues, they suffered from misinformed tinkering, main issue is that the brass nips pulled through rim holes slightly. Due a rebuild with slightly longer alloy nips and Sapim HR washers that I have sourced, they'll spread the loads across the eyelets better and should make them good again. A job I'll do come Autumn. The other Aksium the guy gave me has missing spokes but will have similar treatment to the one above. Never needed to touch my Fulcrum 5s.
|
|
|
Post by Paulinblack on Jul 9, 2015 8:59:55 GMT
All the best advice has been given. But, I 'was' over 21 stone and the stock wheels struggled, but coped. I had 2 changes of wheels on the back. The first because of 'pinging' spokes and the second because the bearings were screeching.
The stock wheels cost £35. I was offered the opportunity to swap the wheel for £35 off an Aero 2024 wheel (which is the Btwin copy of a Mavic Aksium). I did consider doing this, but in the end decided I would go one better and bought myself some Aksiums and have two working stock wheels as spare to swap out in the winter if I so wish.
The difference between the stock and Aksiums is amazing. The new wheels make the bike even more enjoyable. I highly recommend them.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 10, 2015 10:21:46 GMT
I am going to take it to the new Wandsworth Decathalon tomorrow. Fun times carrying a bike on the tube and walking with it
|
|
|
Post by baldbloke on Jul 10, 2015 18:29:04 GMT
I think the wandsworth store is only a click + collect so it won't have the facilities of a full blown outlet.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 11, 2015 14:38:18 GMT
I think the wandsworth store is only a click + collect so it won't have the facilities of a full blown outlet. I called them and you are right they told me to take it to a large store. I took it to the Surrey Quays store this morning. The guy at the workshop was a nice chap very honest and said yes I will replace the wheel under warranty but your a big guy and it will give way again. I had a budget and all things considered he told me to go for a slightly better wheel and he would only charge the difference. www.decathlon.co.uk/700-aero-rear-wheel-id_8334630.html thats the wheel I have on the back now and a new tyre. I'm happy with the experience and I also got a free service so all good!
|
|
|
Post by Spoakes on Jul 11, 2015 15:35:26 GMT
They're redesigning the sq store ...
as I understand it
They've moved everything into the camping side
Then they're building a new big store where the bike side was.
then moving everything over to the new store.
Then doing away with the camping side they are in now.
That's one hell of a shuffle about. Wonder if I can convince them to loose a nice carbon frame whilst moving them all about.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 11, 2015 20:38:51 GMT
whats the general opinion on the 700 AERO REAR WHEEL guys?
|
|
|
Post by r0b1et on Jul 11, 2015 21:00:26 GMT
whats the general opinion on the 700 AERO REAR WHEEL guys? Aksium copy. very similar to aksium in all ways bar price.
|
|