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Post by steg666 on Aug 15, 2016 15:18:41 GMT
Afternoon all,
I've had a recent problem auto syncing data since updating my 520 EDGE to firmware version 7:00. Has anyone experienced similar? My last ride yesterday won't sync at all and Friday's did after about five attempts.
The rides are uploading from the Garmin head unit to Garmin Connect, I can see them on the Garmin connect website but they will not shift over to strava. I'm getting myself into a right flap over it, I can't figure out were the problem is, is it strava, Garmin connect or my smartphone? If anyone has a miracle cure I'd be extremely grateful, the Garmin forums aren't too much use to be honest.
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Post by Paulinblack on Aug 15, 2016 15:57:18 GMT
It happens quite a bit to me. The Garmin servers seem to have frequent problems.
What I tend to do if it hasn't gone across to Strava is:
- Plug in Garmin - Go to Strava - Click the orange + in the top right hand corner - Click 'File' on the left hand side - Click 'Choose File' - Navigate into the Garmin and click on the file I want to upload
It then seems to work for me.
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Post by steg666 on Aug 15, 2016 16:01:19 GMT
It happens quite a bit to me. The Garmin servers seem to have frequent problems. What I tend to do if it hasn't gone across to Strava is: - Plug in Garmin - Go to Strava - Click the orange + in the top right hand corner - Click 'File' on the left hand side - Click 'Choose File' - Navigate into the Garmin and click on the file I want to upload It then seems to work for me. Thank you. I'll give that ago. I generally do most of my 'internetting' via my iPad as my wife tends to commandeer my laptop. I'll try and plug in via USB to laptop tonight and will see how I get on. I'll report back with success reports (trying to be positive here!). Thanks Paulinblack
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Deleted
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Post by Deleted on Aug 15, 2016 16:20:01 GMT
Failing the advice from Paulinblack, I have found emails to Garmin support get fairly quick answers and phoning them is even better. I have never used strava but the have solved other Garmin connect issues for me. Good Luck.
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