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Post by acd1055 on Oct 4, 2013 11:21:30 GMT
Just received an email. Hopefully its attached..
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Post by Deleted on Oct 4, 2013 12:24:12 GMT
Hmm how can this possibly be done. Everything wears out. All a bit odd. But sounds a good buy if you live near a Decathlon.
From my own experience with the T3 the bloody thing needed a good warranty anyway.
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Post by Radchenister on Oct 4, 2013 12:43:14 GMT
Not what you said when selling your frame : 'It is very high quality lightweight frame, the welding and finish standard is excellent.' 'This is a superb overall package, without the very commonly replaced parts that come stock on this model.' I don't think we've heard many bad words about them replacing / fixing reasonably worn out or broken parts, I'm sure there's a limit to this 'lifetime' issue to certain items and a design life rather than human lifespan, which is reasonable but don't think they've not really short changed anyone ... the few gripes I've read have been due to individual staff opinions, not really speaking for the company and its methods / ethos - they even replaced a bust valve on a new inner tube via post for me (not one on the bike, a new Michelin Race Light).
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Post by johnc60 on Oct 4, 2013 12:51:58 GMT
Hmm how can this possibly be done. Everything wears out. All a bit odd. But sounds a good buy if you live near a Decathlon. From my own experience with the T3 the bloody thing needed a good warranty anyway. If you read it it doesn't cover everything, it covers frames,brackets, stems and rigid forks, excluding carbon frames and suspension forks. Guarantees and warranties normally only cover manufacturing defects not wear and tear.
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Post by Radchenister on Oct 4, 2013 12:59:02 GMT
I think they've been replacing worn out wheels bearings and BBs, which I always thought was almost too decent of them.
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Post by Radchenister on Oct 4, 2013 13:00:18 GMT
Oh, they did wear out pretty quickly though in time terms if not distance (thinking of SNSSO), so arguably they were not up to the reasonable usage test.
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Post by Deleted on Oct 4, 2013 13:23:34 GMT
It's been like this for a while I believe, they just probably sent this email to let anyone know who doesn't. I think you get 2 years on all parts if you have loyalty card (1 year without), then lifetime on frame.
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Post by Deleted on Oct 4, 2013 13:26:11 GMT
Yeah the frame, forks and other basic stuff are really good. But my bottom bracket was bust and creaky, that Pro Wheel Ounce thing was a joke, brakes not very good. And then on to the mish mash of groupset components.
Don't know if they would of replaced components on it, lived too far from Decathlon to keep going back.
In my opinion it's an overall good bike for £300. But let down by choice of components, and quite often I gather setup But not necessarily the mechanics at Decathlons fault. Surely full 2300 groupset for an extra £20-30 would of made sense.
Has been an educational first ownership of a road bike. As I have ended up systematically changing every single part, then ultimately the frame. And I am only down £10 after selling each part.
If I had bought the T5a maybe I wouldn't have ended up this way. Who knows.
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Post by lenodd on Oct 4, 2013 13:47:45 GMT
I noticed when I bought the T7 last month it didnt have the lifetime warranty for the frame that the T3 had, so tbh, this is a nice surprise/what they should have done. I can only assume they didnt want to give lifetime to the frame because it had the carbon seat stays but now they've changed their mind.
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Post by Deleted on Oct 4, 2013 14:40:34 GMT
Yeah the frame, forks and other basic stuff are really good. But my bottom bracket was bust and creaky, that Pro Wheel Ounce thing was a joke, brakes not very good. And then on to the mish mash of groupset components. Don't know if they would of replaced components on it, lived too far from Decathlon to keep going back. In my opinion it's an overall good bike for £300. But let down by choice of components, and quite often I gather setup But not necessarily the mechanics at Decathlons fault. Surely full 2300 groupset for an extra £20-30 would of made sense. Has been an educational first ownership of a road bike. As I have ended up systematically changing every single part, then ultimately the frame. And I am only down £10 after selling each part. If I had bought the T5a maybe I wouldn't have ended up this way. Who knows. I have the T5a, but you must also remember the T5a has the Sora groupset which is fairly budget (With a £430 price tag) and although still good value for money, not as good as the T3 for value. You wouldn't find anything better anywhere else though, you get what you pay for saying really does show when buying bikes.
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Post by Radchenister on Oct 4, 2013 14:50:21 GMT
The Sora is pretty good on the budget and the 5a is worth the extra IMO - people are missing the point of the 5a, for anyone who is likely to upgrade and get more serious, the 5a is spot on. The T3 red is great but when compared with the 5a, it's only good for the £300 budget driven buyer, as the upgrades on the 5a can't be achieved for the same cost.
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Post by Deleted on Oct 4, 2013 15:02:27 GMT
A lot of people just end up putting a Sora or Tiagra chainset on a T3. But then realise it's a bit better but not perfect, because of the mish mash, then some end up putting new cassette, RDR, shifters etc in the pursuit of something pleasantly workable. I did.
I.e. just a red T5a.
So the T5a is the best value imo too.
I have the new Sora stuff. Excellent stuff. Shifts smoothly in an instant, looks nice, robust. These days now, with the new design Sora, the only improvement with Tiagra, 105 etc is lighter weight but still the same proper function. An extra gear or two. With some sort of 'look at me' factor with the Ultegra and Dura-Ace. And now some over engineered electric stuff...zzz. They can't let the market stagnate! Need them profits!
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Post by Radchenister on Oct 4, 2013 15:08:47 GMT
Totally agree - wish people would 'get it' with the 5a; I keep saying it. If I was buying now it'd be a no brainer, if you really do only have £300 then fine (well no actually, just sell things on ebay like your microwave or something to raise the dosh lol). The 5a has taken the budget / groupo glitches of the T3 Red and for not much more has plonked itself into big name beating territory for not a lot more money, whilst still being great VFM (Giant / Trek have a fair bit more out of you for the same level of bike) .
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Post by ianmoss on Oct 4, 2013 15:28:09 GMT
They have got it right, good old customer satisfaction. "any problems, bring it back and it will be sorted" that's what everyone want's to hear. It was always the same case at your Local Friendly Bike Shop.
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Post by fit4fifty on Oct 4, 2013 19:33:54 GMT
A friend just bought a used 2011 Giant Defy 3. Slightly worn chainset. Slightly out of true wheels. Worn tyres. 2300 Sora. Paid £400. First road bike
My shiny (well matt) new T5a £429. Lifetime warranty.
I think I made a good decision.
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