local bike shop offers instant delivery
Aye if they have item in stock which sometimes they dont, just back from local , was looking for plastic trye levers, he had none, enquired about a cassette..... he does nt keep them which is reasonable considering all that gear ratio rocket science stuff
And always try and get something back if you have been let down......
Anyway the cassette that i ordered from wiggle which then became out of stock 2 days later ...... well i got onto their "chat help box" on wiggle site
You are now connected with Dale
Dale: Hi Barry how can I help?
Barry: Hi im wondering how long it will take for my order to arrive Order # 5390406518
Dale: Let me have a look for you
Barry: i need this part asap as i have a charity event soon
Barry: i did order it 5 days ago
Barry: In "my orders" it says awaiting processing, is it out of stock ?
Barry: and why did i get an email from ukmail saying there will be a delay if they have nt even got the item yet ?
Dale: Unfortunately this item is out of stock. Sorry
Barry: i figured that
Barry: when will it be in stock ?
Dale: One second I am just checking for you
Dale: This is due in late August sorry
Barry: so i may just cancel this order then
Barry: why advertise it if you dont have it in stock
Barry: waste of my time
Dale: Unfortunately up until yesterday customers needed to select the size option they needed to ensure they got accurate stock information, this has now been updated and stock information is much clearer, sorry
Dale: This has been cancelled for you and a refund will be made shortly
Barry: any compensatation for my troubles?
Barry: now i have to look else where for item
Dale: Unfortunately I am unable to offer you any vouchers for this sorry
Barry: well unfortunatly i could have been a good customer to wiggle , having only signed up to wiggle and bought 3/4 items already i dont think i'll be buying from you again
Dale: I am sorry for the disappointment, if you can find anything you would like to order from us then we would happily upgrade you to priority dispatch.
Free priority dispatch............. better than nothing me thinks
and might make up for the extra 3 quid gettin cassette from another site.