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Post by Deleted on Jul 24, 2013 12:00:38 GMT
Well I've had the Triban for around 2 weeks and have noticed the changing gears is not smooth on my 5a. (Chain not engaging - laboured and noisy) As I live a couple of hours away from my nearest store I took it to my local bike shop who said it will need to be booked in to setup/tweak it all.
Anyone else had a problem with their Triban and the way it was setup in store?
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Post by Deleted on Jul 24, 2013 12:08:28 GMT
They are not always perfectly adjusted from the store, I had the same problem, but also with any new bike the cables stretch in the first few weeks and need tightening.
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Post by martin88 on Jul 24, 2013 12:08:33 GMT
Afraid so, I had to take mine back for the workshop guys to sort. Luckily it's no big deal for me to get to a decathlon. He sorted it in 10 minutes and also explained a bit about the gears, how best to use them, what not to do etc etc which i appreciated.
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Post by Deleted on Jul 24, 2013 15:56:27 GMT
The front derailleur was not adjusted properly and would rub when on the top crank.
I'm fairly confident adjusting gears so managed to sort it myself. Of course, now the cables have started to stretch a bit it's time to do them again!
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Post by Deleted on Jul 25, 2013 20:53:02 GMT
When I got the T3 the gears werent set up terribly well at all. The T5a was quite a lot better but still benefitted from a tweak. Making sure the chain is clean and lubed helps too.
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Post by Big Brother on Jul 25, 2013 21:33:01 GMT
My T3 was quite badly set up upon receiving it. Had issues engaging some of the gears. This was sorted painlessly by Decathlon when I took it back. I found the mechy was very keen to sort out the problem and explained exactly what he'd done to rectify it. Also got my hubs checked whilst the bike was in dock, and yes, the front wheel was a tad short of the slippery stuff!
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Post by Deleted on Jul 26, 2013 15:42:14 GMT
yep - front derailer was catching the chain rings and I had to raise it up the seat stay slightly taking in the slack and after a few weeks the gear cables had stretched and I needed to tweak the indexing a touch. After that it pretty much stayed 'put' until I fitted the new cassette - was fine for a few weeks and now I am back at the tweaking stage again, but the new cassette is 11-28 the old 12-25, so expect a few issues because of the rear derailuer being at its limit. Hopefully this last tweak should have it settle - may find out on Sunday if life goes to plan!
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Post by Deleted on Jul 26, 2013 20:49:49 GMT
My T3 was quite badly set up upon receiving it. Had issues engaging some of the gears. This was sorted painlessly by Decathlon when I took it back. I found the mechy was very keen to sort out the problem and explained exactly what he'd done to rectify it. Also got my hubs checked whilst the bike was in dock, and yes, the front wheel was a tad short of the slippery stuff! I wish the two mechanics I've had the misfortune to encounter were as keen. The second one got stroppy when I pointed out he'd forgotten to flip a new shorter stem he'd fitted as I'd asked, despite me suggesting I write down the things I wanted doing. Told me to get out of his workshop while he did this and sort out the rubbing gears (which he failed to do) despite having called me in there in the first place. This is Surrey Quays though. My wheels don't spin that freely either so I guess either too tight or not enough grease. I asked them to have a look but they refused. The guy in charge of the bike section said because these are cheap wheels it's either a case of having them tight and solid or looser with movement. Unfortunately I've yet to see the excellent Decathlon customer service so many people talk about.
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Post by Deleted on Jul 26, 2013 21:32:45 GMT
There are lots of videos on youtube that should save you a trip to the shop. I wouldn't be the most confident at these things, but it was a breeze. Adjusting two screws and also the cable tension. Just go for it. Gives you a good feeling of accomplishment too! I do have a problem with the chain rubbing on the front. Can't seem to find any way of adjusting.
Off topic @fredscuttle I've had shocking shoddy service from the bike service department in Surrey quays too. Disorganised, bad communication. Looks like a long cycle to Lakeside in future for me to see what they are like!
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Post by Deleted on Jul 26, 2013 22:43:48 GMT
Mine was not set up great. First I increased teh cable tension, then a few minor tweaks to the screws has made it epicly perfect at shifting gear.
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Post by Deleted on Jul 27, 2013 22:23:43 GMT
I had problems with my frond der rubbing, rear was fine or easily adjusted but front one is a PITA. Took the bike to the shop and now it's not great but usable, let's see how much does it last, the mech guy told me triples are harder to set up blah blah blah, I'll learn to live with it.
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